FAQ /FREQUENCY ASK QUESTIONS

1- ¿WHAT IS TIC TAC ROOM ESCAPE?

Tic Tac Room Escape is a live room escape game. The objective is simple: to escape from a mysterious room in a maximum time of 60. Use your abilities, ingenuity and your mental skills and, above all, teamwork.

2- ¿IS THERE ANY AGE LIMIT?

The mínimum age to play is 18 years old. Peple from14 years old are able to play also but it is necessary to be accompanied by an adulta.

3- ¿FOR WHO IS ADRESSED?

The game is ideal to play with your partner, family and friends. It is also highly recommended to evaluate and observe the ability to work in team in sports clubs, businesses…

4- ¿HOW MANY PLAYERS CAN PLAY AT ONCE?

In TIC TAC ROOM ESCAPE it is possible to play up to 6 players.

5- ¿WHICH IS THE PRICE?

The prices are per GROUP (not per person):-Groups from 2 to 5 players: 50€. -Groups of 6 players: 58€. VAT is included

6- ¿HOW CAN I BOOK?

You can book in directly in our website in BOOK section. There you will find all the information you need about schedule,how to pay,… If you need additional information, you can contact us by e-mail: HYPERLINK "mailto:info@tictacroom.es"info@tictacroom.es or call us: (+34) 93 007 40 70

7- ¿CAN I MODIFY OR CANCEL THE BOOKING?

Yes you can, but you have to say it 48 hours before the date and hour it is booked. If you don’t fulfill this requirement, we won’t reimburse the payment because we won’t have time to allocate that time to another group. For cancellations or modifications, you should write us at our e-mail: info@tictacroom.es clearly indicating your full name (of who made the reservation) and the reservation number assigned.

8- ¿WHAT HAPPENS IF WE ARE LATE?

Punctuality is very important to be able to perform the activity. The logistics of the game leaves little working time between groups of players, in which we must prepare in detail all the objects for the next group. In case of delay, regarding the reserved time, we will cancel the game turn. The group of players will lose the right to reimbursement of the reservation. We encourage groups of players get between 5 and 10 minutes before the start of the activity.

9- ¿IT IS DANGEROUS?

The game is not dangerous; in TIC TAC ROOM ESCAPE we don’t make use of physical strength. TIC TAC ROOM ESCAPE it is neither scary. It is quiet activity in which you will only need to use your brain and teamwork. The game is designed to have fun! You don’t have to worry about nothing.

10- ¿CAN I MAKE A GIFT TO SOMEONE?

Of course you can, and certainly you are right in buying it as a gift! To purchase a GIFT VOUCHER, see the "GIFT" section and follow the instructions. If you wish, you can also contact us by sending us an email to info@tictacroom.es, or call us at 930 074 070.

11- ¿CAN I PLAY MORE THAN ONCE?

Of course you can, and certainly you are right in buying it as a gift! To purchase a GIFT VOUCHER, see the "GIVE" section and follow the instructions. If you wish, you can also contact us by sending us an email to info@tictacroom.es, or call us at 930 074 070.

12- WHILE PLAYING… ARE WE BEING RECORDED?

No, you don’t. At TIC TAC ROOM ESCAPE we only use cameras to follow the development of the game and also to give clues and help if necessary. We don’t record images and neither sounds. It is also forbidden to use mobile phones, tablets and any other device. It is not allowed to record, take photos and reproduce audio-visual contents while playing.

CONTACT

Nombre / Name

E-mail

Teléfono / Thelephone Number

Asunto / Subject

Mensaje / Message

ADDRESS

C. Sant Frederic 8, bajos 08028 Barcelona

Phone: (+34) 93 007 40 70

Email: info@tictacroom.es

Working Hours

Monday to Sundays: 09:00h to 22:00:

TIC TAC ROOM © 2015 - ALL RIGHTS RESERVED

LEGAL ADVICE

DESIGN CATARTSIS